Little Munchkins Toy Hire

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FAQs



Either click on a query below to go straight to the answer or scroll down to browse through all the questions and answers

Q. How can I contact you?
Q. Do I need to be a member to hire toys?
Q. How much does membership cost?
Q. What toys do you have?
Q. For what ages are your toys suitable?
Q. How long can I hire the toys for?
Q. How much do the toys cost to hire?
Q. Are the toys cleaned between hires?
Q. Where are you located?
Q. When are you open?
Q. How do I collect the toys?
Q. How do I transport the toys?
Q. Do you deliver?
Q. What happens if we damage or break a toy or lose pieces from a toy?
Q. What payment methods do you accept?
Q. Can I/do i need to book toys?
Q. What do I need to do to book a toy?
Q. What happens if I cancel a booking?

Q. Do you have any toys for sale?

Q. How can I contact you?
A.
We can be contacted by phone on 0432 922 639 during business hours or by email using the form on the Contact Us page.

Q. Do I need to be a member to hire toys?
A.
Yes, you need to be a member to hire toys. We have many membership types, depending on your needs and intended length of hire. More details about membership can be found on the About Us page.

Q. How much does membership cost?
A.
The cost of membership varies depending on which type of membership you would like, please feel free to contact us if you would like to find out more about the different memberships we offer or check our About Us page.

Q. What toys do you have?
A.
We have a large range of toys varying from small baby toys to large outdoor climbers for older children and everything inbetween including; exersaucers, walkers, activity tables, playsets, dolls houses, role play, soccer goals, water tables, cubbyhouses and ride-in cars. A larger selection of our toys can be viewed on the Hire Toys page, however this is not our full range. If there is a toy that you cannot find on our Hire Toys page, please feel free to contact us to see if we have the toy you are interested in.

Q. For what ages are your toys suitable?
A.
We have toys suitable for babies from 2 months to 6 years, a range of which can be viewed on our Hire Toys page. If you would like a better idea of the age range of a specific toy or are unsure if a toy is suitable for your child please contact us to enquire further.

Q. How long can I hire the toys for?
A.
Toys can be hired for a minimum of 1 week and a maximum of 4 weeks. Toys are hired in weekly increments. If you require toys for a period outside this range, please contact us and we will be happy to try and make other arrangements with you.

Q. How much do the toys cost to hire?
A.
The cost of a toy can range from $2 to $80 per week depending on its size. The prices of toys are displayed on our Hire Toys page.

Q. Are the toys cleaned between hires?
A.
Yes, all of our toys are cleaned and disinfected after they are returned, and prior to them being hired out again.

Q. Where are you located?
A.
Our address and a map of our location can be viewed on our Hours and Location Page

Q. When are you open?
A.
Our opening hours can be viewed on our Hours and Location Page

Q. How do I collect the toys?
A.
To collect the toys you will need to come to our location in Fig Tree Pocket.

Q. How do I transport the toys?
A.
You will need to transport the toys home in your own car. Most of our toys will fit in a standard car or four wheel drive depending on the toy, however some of the larger ones may require a ute or trailer. Please contact us if you are unsure on whether a toy will fit in your car as we are experienced in packing toys and will have a fairly good idea as to whether the toys will fit in your car.

Q. Do you deliver?
A.
Yes we do offer delivery in some circumstances however an additional fee is involved. Please contact us to discuss this.

Q. What happens if we damage or break a toy or lose pieces from a toy?
A.
If you damage or break a toy you are liable for the full replacement cost of the toy and the hire fees until it can be replaced. If you lose a piece(s) you are liable for the full replacement cost of the piece(s) and the hire fees until replacements pieces are attained. If the pieces cannot be replaced you are liable for the full cost of the toy.

Q. What payment methods do you accept?
A.
We accept Visa, Mastercard, Eftpos and Cash only.

Q. Can I/do I need to book toys?
A.
Yes, you can book a toy and we recommend you do so with large toys and party packs.

Q. What do I need to do to book a toy?
A.
Before you can book any toys you need to have a membership. When you book toys you will need to pay a deposit of 50%.

Q. What happens if I cancel a booking?
A.
If you cancel a booking at least 1 week in advance then you will be refunded you deposit. If you cancel less than 1 week before your booking you will forfeit your deposit.


Q. Do you have any toys for sale?
A. We sometimes have ex-hire toys for sale so please contact us if you are looking for a particular toy.

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